Expert Profile

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Nicole Wilson

Pronouns:

Availability:

Position Type:

Rochester

New York

United States of America

Years in the field:

6 – 10 Years

Areas of Expertise

Administrative Support, Curatorial/Collections, Diversity, Equity, Inclusion + Access, Explainer/guide, Guest/Visitor Services, Intern Programs, Theaters, Volunteer Programs

Nicole Wilson

(585) 732-7246

nicolemwilson25@gmail.com

46 Manor Parkway, Apt D

Rochester, NY 14620

 

Work Experience

 

Rochester Museum & Science Center, Rochester, NY

Member and Visitor Service Representative 1/2018-Present

 

Greeting guests and groups to the museum and planetarium, renewing or initialing guest’ memberships, providing accurate information to guests regarding exhibits currently at the museum and shows featured at the planetarium.

Promoting RMSC programs, memberships, events, and service.

Booking school and adult groups for museum or planetarium visits, registering students for camps and programs, answering customer’s inquiries by phone, maintaining various databases in order to follow through with customer's request, and inputting and updating membership information.

 

Hobby Lobby, Webster, NY

Cashier 9/2016-3/2018

 

Cashed customers out at the register once they had completed their shopping

 

Kohl’s, Webster, NY

Customer Service, Point of Sales 11/2013-9/2016

 

Responded to telephone inquiries, provided quality service to customers regarding the availability of products and status of orders.

Successful handled customers’ complaints, billing and payment questions, and returns.

Used excellent interpersonal skills to create a friendly, pleasant shopping experience for all customers.

 

Rochester Museum & Science Center

Collection Digitization Intern 9/2012-2/2013

 

Digitized objects for online access for researchers and the general public.

Worked with a wide variety of objects including Egyptian animal mummies, mid-19th century Native American objects from the Lewis H. Morgan collection, and 19th century patent medicine bottles.

Used an automated turntable and digital SLR camera on an angled arm to produce a 360-degree, 3D image of each object.

 

Internships/Volunteer Positions

 

George Eastman Museum, Rochester, NY

George Eastman Legacy Collection Volunteer 10/2014-Present

 

Research various ideas for increasing attendance, study interactive family programs at other museums and historic sites.

Assist researchers in the George Eastman Study Center with research materials.

Developed and implemented an exhibit on the Eastman Dental Dispensaries which opened in the summer of 2016.

Answer research questions from around the world about George Eastman, the history of Eastman Kodak, and the restoration of the historic landmark home and gardens.

Create electronic finding aids to increase access to the collection, create Excel spreadsheets to list and describe archival collections.

Assist in creating exhibition labels and maintaining the displays for the annual Sweet Creation Exhibition.

 

Rochester Museum & Science Center

Intern 1/2012-3/2015

 

Researched Native American Human remains and funeral objects in the museum collection records for potential repatriation under NAGPRA, researched and documented individual artifacts using museum records and publications.

Organized, recorded, and re-numbered Ralph Strong Collection: Prehistoric New York State Native American artifacts (arrowheads, stone tools, earthenware pottery, lithe flakes, jewelry).

Developed an Excel spreadsheet for the Alexander Lewis Southwest Ceramic Collection.

Eneter documentation for artifacts in Mimsy XG.

Documented Arctic collection using the NAGPRA Online Databases, the Native American Consultation Database, and various RMSC collection databases.

 

SUNY Buffalo Marian E. White Museum of Anthropology

Intern 8/2013-5/2014

 

Organized artifacts excavated from archaeological site to be moved into storage.

Worked with variety of artifacts, including prehistoric stone tools, lithe flakes, and earthenware pottery, and historic objects such as building materials, ceramic vessels, and person items.

 

Education

B.A. in Anthropology, minor in Museum Studies

State University of New York at the College of Brockport, Brockport, N.Y. 01/2010-12/2013

 

Associates Degree in Culinary Arts

Monroe Community College, Henrietta, N.Y. 09/2005-12/2008