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Expert Profile


Kelsey Cross






Position Type:


United States of America

Years in the field:

6 – 10 Years

Areas of Expertise

Administrative Support, After-School Programs, Camp Programs, Distance/Digital Learning, Docent Programs, Education, Events, Exhibits development, Explainer/guide, Grants/Foundational Giving, Guest/Visitor Services, Intern Programs, Marketing & Communications, Outreach and Public Engagement, Partnerships, Research & Evaluation, Strategic Planning, Volunteer Programs, Youth/Teen Programs

LeMay – America’s Car Museum Tacoma, WA

Education Coordinator Sept. 2019-Present

  • Develop and facilitate high-quality STEAM programming for students and families that meets NGSS, 21st century learning skills, and museum standards
  • Expand the reach and impact of education programs both at ACM and in the community through outreach, working collaboratively interdepartmentally, and continual reflection of community needs and wants
  • Plan logistics for and execute large-scale events for the education and the automobile-loving community
  • Train volunteers, interns, and contract facilitators on programming and department goals
  • Assist with grant writing and reporting
  • Procure supplies for programming and events

Eastern Washington University Bellevue, WA

Westside Outreach Coordinator Dec. 2017-Sept.2019

  • Advise and assist students with the transfer process to EWU, including different types of transfer methods, admissions, financial aid, scholarship and internship opportunities, etc.
  • Develop and execute outreach events for prospective and current students, as well as the community
  • Cultivate and maintain community partnerships throughout the Puget Sound region
  • Work closely with educational institutions to develop rapport and share institutional information and updates
  • Maintain and engage audiences via social media management
  • Recruit students for the EWU Bellevue programs, in addition to online and main campus options

The Museum of Flight Seattle, WA

Education Services Specialist Jan. 2016-Nov.2017

  • Engaged the public with college and career planning in aviation, aerospace and other STEM fields, including college admissions, financial aid, vocational school, internship opportunities, etc.
  • Developed STEM-based educational programs for K-12 visitors
  • Led and assisted with the coordination of public events, including college and career fairs
  • Facilitated programming for school groups and Aerospace Camp Experience
  • Helped with coordination of staff scheduling
  • Provided information on grant opportunities and process scholarships for local schools and organizations

Seattle Children’s Museum Seattle, WA

Education Manager Sep. 2015-Dec. 2015

Camp, Programming & Floor Manager Feb. 2014-Sep. 2015

  • Oversaw the work, projects and budget of the Education Team
  • Lead and assisted in the coordination of public events
  • Managed year-round operations of Discovery Days Camps and the Museum floor
  • Maintained compliance of camp standards for accreditation through the American Camp Association
  • Trained and lead Educators, Play Facilitators, Floor Staff and volunteers
  • Created and facilitated educational programming for the Museum and for Discovery Days Camps

White River Valley Museum Auburn, WA

Education Intern Jan. 2014-June 2014

  • Facilitated educational programs for students, teachers and chaperones on local history related to the White River Valley area
  • Developed, organized and supervised activities and crafts for Late Play Dates
  • Created content for monthly e-newsletter

Seattle University/Go Alliance Academy Seattle, WA

College, Career and Academic Planning course August 2017

Wayne State University Detroit, MI

Master of Arts August 2013

Anthropology, Museum Studies Concentration GPA: 3.89

Eastern Washington University Cheney, WA

Bachelor of Arts June 2011

Anthropology, Psychology GPA: 3.82

Non-Profits and Museums

  • Regional Animals Services of King County (2016-Present)
  • Gordon Grosscup Museum of Anthropology at Wayne State University (2011-2012)
  • Big Brothers Big Sisters of the Inland Northwest (2008-2011)

Higher Education

  • College Access Now (2016-2017)
  • DiscoverU (Road Map Project (2016-2017)


  • Microsoft Office (Word, Teams, PowerPoint, Outlook and Excel), Zoom, Altru, Canvas, Banner, Nolij, ConConur, SharePoint, QuickBooks, Skype for Business, Tinkercad, PrusaSlicer, MatterControl, Outbound, Counterpoint, PastPerfect

Research Processes

  • Data collection and management, qualitative research, ethnography, research presentation
  • Gender Equity in Museums Movement (2019-Present)
  • Museum Educators of Puget Sound (2013-2017; 2019-Present)
  • NW STEP; Technology and Resource Management Committee Member (2017-2019)
  • Michigan Museums Association (2013-2014)
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