Expert Profile

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Katie Proctor

Pronouns:

Availability:

Position Type:

Washington

District Of Columbia

United States of America

Years in the field:

1 – 5 Years

Areas of Expertise

Administrative Support, Curatorial/Collections, Docent Programs, Education, Events, Exhibits development, Explainer/guide, Guest/Visitor Services, Intern Programs, Operations, Outreach and Public Engagement, Research & Evaluation, Strategic Planning, Volunteer Programs, Other

Work Experience

Program Instructor - Close Up Foundation, Washington, D.C. - January – June 2020

A 501c3 committed to civic education for middle/high school students; $35M annual rev, approx. 20,000 participants annually

Inform middle and high school students about important responsibilities as a citizen in our democracy. Facilitate a learning environment using Washington D.C. as a backdrop, teach young minds about US history and government, how they can be active citizens in a vibrant democracy. Encourage students to engage in politics so they may be more active in their future as well as the future of American Democracy.

Skill summary:

- Instruct students in groups of 25, deliver curriculum and provide student assessments

- Organize outdoor classroom management and logistics (coordinate tours, buses, hotels, schedules)

- Conduct historical research to provide additional insight and knowledge

- Coordinate in-language resources for students requiring assistance

 

Guest Service Representative - Marriott Courtyard, Alpharetta, Georgia - April 2018 – December 2019

Global leader in hospitality; $21B annual revenue, approximately 176,000 employees worldwide

Front desk guest service representative: greet guests and facilitate the check-in and check-out process, share information on the hotel and surrounding areas, and assist guests with needs related to their stay.

Skill summary:

- Create experiences that drive customer loyalty to the Marriott brand

- Problem-solve, often requiring immediate action and complaint resolution

- Computer applications, handling customer inquiries and navigating multiple computer systems simultaneously

 

Intern - The Southern Museum of Civil War and Locomotive History, Kennesaw, Georgia - January – May 2018

Education of strategic & economic uses of railroads during & after the Civil War; $450K annual rev, approx. 25 employees

Assist the archivist and curator on various projects around the museum including cataloging and digitizing historical records, assist with the set-up of displays, transcription of documents and journals, and narrate educational school tours.

Skill summary:

- Analyze information, data and artifacts to develop interesting museum displays

- Organize materials according to processes that provide efficient and accurate record-keeping

 

Volunteer & Civic Experience

Pediatric Brain Tumor Foundation - 20-year brain tumor survivor, fundraising over $140,000 for the organization, frequently speaking and volunteering at numerous events, and served as committee member for the annual Starry Night Atlanta event from 2014-2019.

 

National Service Sorority - Omega Phi Alpha - participated in service projects that included raising money and awareness for mental health, hunger, education, and cancer research, and various volunteer projects around the community. Served as Parliamentarian, Relay for Life team captain, and on several other committees.

 

Make-A-Wish - Recipient of a Wish Trip to the 2010 Vancouver Winter Olympics in Canada, have given speeches at Make-A-Wish fundraising events, and wrote a blog about the experience for their website.

 

Education and Scholastic Achievements

Kennesaw State University, Kennesaw, Georgia - Degree conferred 2018

- Bachelor of Arts in History with a certification in Public History – Cum Laude

- Dean’s List - earned eight out of ten semesters

- Study Abroad in Montepulciano, Italy; merit-based STAR Scholarship

- Merit-based, four-year Galaxy Scholarship through the Pediatric Brain Tumor Foundation