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A community for museum professionals.
Expert Profile
Jessica McDermott
Pronouns:
she/her
Availability:
Available
Full or Part-time
Position Type:
Philadelphia
Pennsylvania
United States of America
Email:
Years in the field:
16 – 20 Years
Areas of Expertise
After-School Programs, Camp Programs, Diversity, Equity, Inclusion + Access, Education, Explainer/guide, Intern Programs, Outreach and Public Engagement, Professional Development, Volunteer Programs, Youth/Teen Programs
- Curriculum development and writing - worked collaboratively and creatively to develop and write curriculum for dozens of weekly sessions of summer camp and hundreds of individual lesson plans for a diverse audience of youth and families, developed and wrote weekly sessions of curriculum sold to and used by a for-profit summer camp over 4 years
- Staff supervision - supervised 2 full time staff, 30-50 seasonal part-time staff per year, and 5-10 seasonal college interns which included aspects of recruitment, interviewing, training, scheduling, coaching, and professional development; achieved 50-90% retention rates for bringing seasonal staff back each year
- Staff training - created training sessions for part-time program staff that included teambuilding, research-based STEM pedagogies, youth development, classroom management, customer service, and safety
- Education and youth program management - consistently achieved both revenue and expense budget goals for multiple programs, found efficiencies with staffing levels and use of supplies and generated ideas for increased revenue
- Customer service - responded in a timely, thoughtful, and compassionate manner to customers of all my programs; worked collaboratively with colleagues to provide participant data and stories to be included in donor communications
- Instruction - modeled research-based informal STEM pedagogies for staff in classroom setting, co-taught Homeschool workshops
- Accessibility and Inclusion - partnered with experts in Special Education and Occupational Therapy to ensure high-levels of inclusive practice in the Discovery Camp program and to increase the overall accessibility of museum visits for people with sensory or developmental differences.
- Technology - familiar with Microsoft Office suite, Google suite, Asana, Slack, and camp registration software
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