Expert Profile

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Jackie Shaffer

Pronouns:

Availability:

Position Type:

Raleigh

North Carolina

United States of America

Years in the field:

1 – 5 Years

Areas of Expertise

Information/Technology/Digital

Audiovisual Technician at Art Museum. Operated audiovisual technology in meeting and presentation spaces including external inputs from microphones and PCs to room-integrated systems featuring projectors and audio monitors. Offered basic training and troubleshooting to presenters. Recorded and monitored presentations both on site and remotely. Set up, provided support, and striked video, sound, and lighting for events including microphones, speakers, laptops, iPods, mixers, and projectors. Communicated with clients to provide optimal support. Provided basic troubleshooting and fixed nonfunctional devices such as PCs, charging cords, speakers, and lights. Jumpered ports to different networks.

Conducted audits of organization wide backups and designed a revised schedule based on the 3-2-1 redundancy strategy for data protection. Programmed on-site, gallery interactive software for iPads using HTML, CSS, and Javascript. Assisted IT staff with deployment of end user needs such as PCs, peripherals, and software. Operated local PC, server, domain level, and Microsoft Office 365 administrative accounts. Took inventory of all networking devices and spare servers. Developed preliminary backup plan and identified gaps for devices failure scenarios.